What Makes a Good Resume? The Core Characteristics of Success
Every job seeker wants to know the secret to creating a resume that gets interviews. With hiring managers spending mere seconds on initial reviews and applicant tracking systems filtering applications before human eyes ever see them, understanding what makes a good resume isn’t just helpful—it’s essential.
A good resume isn’t simply a list of jobs you’ve held. It’s a strategic marketing document that communicates your value proposition clearly, quickly, and compellingly. The best resumes share certain characteristics that set them apart from the hundreds of other applications competing for the same positions.
This comprehensive guide examines the core characteristics that define effective resumes. Whether you’re crafting your first professional resume or refining an experienced document, understanding these principles will help you create a resume that works.
The Foundational Principle: Purpose Over Everything
Before examining specific characteristics, understand the fundamental purpose of a resume: to earn you an interview.
A resume is not meant to:
- Tell your entire life story
- Document every job you’ve ever held
- Explain everything you’ve accomplished
- Convince someone to hire you on the spot
A resume IS meant to:
- Capture attention quickly
- Communicate relevant qualifications
- Demonstrate fit for specific roles
- Motivate hiring managers to learn more through an interview
Every decision about your resume—content, format, length, emphasis—should serve this purpose. If something doesn’t help you get interviews, reconsider its inclusion.
Characteristic 1: Clear, Professional Formatting
First impressions matter, and formatting creates the first impression. Before reading a single word, hiring managers form opinions based on how your resume looks.
What Good Formatting Achieves
Scannability: Hiring managers scan resumes in 6-7 seconds during initial reviews. Good formatting creates visual hierarchy that guides the eye to important information quickly.
Professionalism: Clean, organized formatting suggests professional competence. Cluttered or chaotic layouts suggest the opposite.
ATS compatibility: Applicant tracking systems parse resumes based on formatting conventions. Standard formatting ensures your content is extracted correctly.
Readability: Information that’s easy to find and read gets absorbed. Information buried in walls of text gets ignored.
Elements of Professional Formatting
Consistent structure: Use the same formatting approach throughout—identical section headers, consistent bullet styles, uniform spacing. Inconsistency looks careless.
Appropriate white space: Balance text with white space. Cramped resumes overwhelm readers; overly sparse resumes waste valuable space. Margins of 0.5-1 inch typically work well.
Professional fonts: Stick with clean, readable fonts like Calibri, Garamond, Arial, or Cambria in 10-12 point size. Avoid decorative fonts that sacrifice readability for style.
Logical section order: Place the most relevant information first. For most professionals, this means contact information, summary, experience, education, and skills—in that order.
Strategic emphasis: Use bold text, slightly larger fonts, or section headers to emphasize important elements. But use these sparingly—when everything is emphasized, nothing stands out.
Formatting Mistakes to Avoid
- Multiple fonts or excessive font variation
- Dense text blocks without visual breaks
- Tiny margins or fonts to fit more content
- Tables, columns, or graphics that confuse ATS systems
- Headers, footers, or text boxes that ATS may not parse
Characteristic 2: Tailored Content
Generic resumes produce generic results—typically rejection. Good resumes are customized for specific positions, demonstrating clear fit for the role in question.
Why Tailoring Matters
ATS ranking: Applicant tracking systems rank candidates based on keyword matches between resumes and job descriptions. Generic resumes miss relevant keywords.
Human relevance: When hiring managers scan resumes, they’re looking for evidence of specific qualifications. Content that doesn’t address their needs gets skipped.
Demonstrated interest: Tailored resumes signal genuine interest in the specific position. Generic resumes suggest mass applications without real investment.
How to Tailor Effectively
Study the job description: Identify required qualifications, preferred skills, key responsibilities, and important keywords. These become your customization targets.
Prioritize relevant experience: Lead with experiences most relevant to the target role. Place your most applicable achievements where they’ll be seen first.
Mirror language: Use terminology from the job posting throughout your resume. If they say “project management,” don’t substitute “program coordination” unless you include both.
Adjust your summary: Your professional summary should directly address what the employer seeks, positioning you as the solution to their needs.
Highlight matching skills: Ensure your skills section prominently features capabilities mentioned in the job requirements.
Balancing Customization and Efficiency
Tailoring every resume from scratch isn’t practical when applying to multiple positions. Instead:
- Create a comprehensive “master resume” with all potential content
- Develop templates for common role types you’re targeting
- Customize key sections (summary, skills, bullet point order) for each application
- Keep core experience descriptions consistent while adjusting emphasis
Characteristic 3: Achievement-Focused Content
Good resumes emphasize accomplishments, not just responsibilities. They answer “What did you achieve?” rather than merely “What did you do?”
The Difference Between Duties and Achievements
Duty-focused (weak): “Responsible for managing customer relationships and handling complaints.”
Achievement-focused (strong): “Improved customer satisfaction scores by 23% through implementation of new relationship management protocols and resolution of 150+ monthly inquiries with 95% positive feedback.”
The first tells what the job involved. The second demonstrates measurable impact—information that helps employers predict your future contributions.
The Value of Quantification
Numbers provide concrete evidence of your capabilities. Wherever possible, quantify your achievements:
- Revenue impact: “Increased sales by $1.2M annually”
- Efficiency gains: “Reduced processing time by 40%”
- Scope indicators: “Managed team of 12 across 3 locations”
- Cost savings: “Decreased operational costs by $500K through process optimization”
- Volume measures: “Processed 200+ applications weekly”
- Quality metrics: “Achieved 99.5% accuracy rate on financial reporting”
- Growth rates: “Grew social media following by 300% in 18 months”
When exact figures aren’t available, use estimates with appropriate qualifiers: “approximately,” “roughly,” or “over X.”
Structuring Achievement Statements
The most effective achievement statements follow this pattern: Action verb + What you did + Result/Impact
Examples:
- “Led redesign of onboarding process, reducing new hire training time from 6 weeks to 4 weeks while improving retention by 15%.”
- “Developed automated reporting system that eliminated 20 hours of weekly manual data entry and improved report accuracy.”
- “Negotiated vendor contracts resulting in $200K annual cost savings while maintaining service quality.”
Finding Achievements in Your Experience
Not sure what you achieved? Ask yourself:
- Did you save time, money, or resources?
- Did you improve processes or outcomes?
- Did you exceed targets or expectations?
- Did you receive recognition, awards, or promotions?
- Did you solve problems others couldn’t?
- Did you take on responsibilities beyond your role?
- What would have happened if you hadn’t been there?
Characteristic 4: Appropriate Length
Resume length debates rage eternally, but good resumes share one characteristic: they’re exactly as long as they need to be and no longer.
General Guidelines
One page:
- Entry-level candidates with less than 5-7 years of experience
- Career changers with limited relevant experience
- Anyone who can communicate their value effectively in one page
Two pages:
- Experienced professionals with substantial relevant history
- Candidates whose experience justifies expanded detail
- Those whose achievements require space to communicate
Three or more pages:
- Academic CVs where publications and presentations matter
- Senior executives with extensive relevant experience
- Certain industries or international contexts with different conventions
The Real Rule
Include what’s relevant and valuable; cut what isn’t. A packed one-page resume isn’t better than an appropriate two-page resume. An empty-feeling two-page resume isn’t better than a strong one-page resume.
What to Cut
If you’re struggling with length:
- Remove positions older than 15 years (unless exceptionally relevant)
- Eliminate obvious or universal skills (“Microsoft Word,” “email”)
- Cut duties that don’t demonstrate value
- Remove irrelevant jobs or reduce their detail
- Eliminate phrases like “References available upon request”
- Condense older positions into fewer bullet points
Characteristic 5: Error-Free Presentation
Nothing undermines resume credibility faster than errors. A single typo can eliminate you from consideration, fairly or not.
Why Errors Matter So Much
First impressions: Errors in a document meant to represent your best professional self suggest carelessness will appear in your work.
Competitive disadvantage: When hiring managers compare similar candidates, error-free resumes beat those with mistakes.
Communication signal: Many roles require written communication skills. Errors in your resume demonstrate poor performance before you’re even hired.
Types of Errors to Eliminate
Spelling errors: Use spell-check, but don’t rely on it alone. “Manager” vs. “manger” or “public” vs. “pubic” won’t be caught automatically.
Grammar mistakes: Subject-verb agreement, tense consistency, proper punctuation—all matter. Read your resume aloud to catch awkward constructions.
Formatting inconsistencies: Misaligned bullets, inconsistent date formats, varying font sizes—these errors suggest inattention to detail.
Factual errors: Incorrect dates, wrong company names, inaccurate job titles—these can be verified and cause immediate rejection.
Contact information errors: The most damaging errors of all. If your phone number or email is wrong, you can’t be reached for interviews.
Proofreading Strategies
- Print and read on paper (catches different errors than screen reading)
- Read backwards sentence by sentence (forces focus on individual words)
- Read aloud (catches awkward phrasing)
- Have someone else review (fresh eyes catch what you miss)
- Use grammar-checking tools as backup (Grammarly, etc.)
- Check again after any changes (edits introduce new errors)
Characteristic 6: Strategic Keyword Inclusion
Modern hiring relies heavily on applicant tracking systems that scan resumes for relevant keywords. Good resumes incorporate these keywords strategically.
Understanding Keyword Relevance
Keywords typically include:
- Hard skills and technical competencies
- Software and tools
- Certifications and credentials
- Industry-specific terminology
- Job title variations
- Action verbs from job descriptions
Finding the Right Keywords
From job descriptions: The posting contains the most important keywords. Terms in requirements, responsibilities, and qualifications are what ATS systems seek.
From industry research: Standard terminology in your field should appear throughout your resume. If everyone in your industry uses specific terms, use them too.
From multiple postings: Analyze several similar job descriptions to identify consistent terminology across the industry.
Incorporating Keywords Naturally
In your summary: Include 3-5 primary keywords in your professional summary.
In skills sections: List specific skills using exact terminology from job postings.
In experience bullet points: Weave keywords into achievement statements naturally.
In job titles: Use standard titles or add common equivalents in parentheses.
Avoiding Keyword Stuffing
Keywords must appear in context. Listing keywords randomly or hiding white text on white backgrounds (an old trick) gets resumes rejected when humans review them. Modern ATS systems can also detect keyword manipulation.
Characteristic 7: Compelling Professional Summary
The top section of your resume—often called a summary or profile—sets the tone for everything that follows. Good resumes use this space effectively to capture attention and communicate value.
What a Strong Summary Accomplishes
Immediate positioning: Within seconds, readers should understand your professional identity and level.
Value proposition: Your summary should suggest what you bring to employers, not just what you’ve done.
Keyword foundation: Strategic keyword inclusion here helps both ATS systems and human readers.
Relevance establishment: Connect your background to the target role explicitly.
Anatomy of an Effective Summary
A strong 2-4 sentence summary typically includes:
- Professional identity and experience level
- Areas of expertise or specialization
- Key achievements or differentiators
- Value proposition or career focus
Example: “Results-driven marketing manager with 8+ years of experience driving growth for B2B technology companies. Expertise in digital marketing strategy, demand generation, and marketing automation, with a track record of increasing qualified leads by 40%+ year-over-year. Seeking to leverage data-driven approach and team leadership skills to scale marketing operations for innovative tech startups.”
What to Avoid in Summaries
- Vague descriptions (“hard-working professional seeking challenging opportunity”)
- Objective statements focused on what you want rather than what you offer
- Lengthy paragraphs that don’t get to the point
- First-person pronouns (write “Results-driven professional” not “I am results-driven”)
- Clichés and buzzwords without substance
Characteristic 8: Logical Information Hierarchy
Good resumes organize information strategically, placing the most important content where it will be seen.
The F-Pattern Reading Behavior
Studies show readers scan documents in an F-pattern: across the top, then down the left side, with decreasing attention to the right and bottom. Your most important content should appear where attention is highest.
Practical Hierarchy Applications
Section order: Place your most relevant section after your summary. For most professionals, this means work experience. For recent graduates, it might be education.
Within sections: Lead with your most impressive or relevant items. Your strongest achievement should be your first bullet point.
Experience entries: More recent and relevant positions deserve more detail; older or less relevant positions can be condensed.
Skills organization: Group skills logically and lead with the most relevant category for your target role.
Special Hierarchy Considerations
Career changers: Lead with transferable skills and relevant experience, even if from non-traditional contexts.
Career gaps: Structure your resume to emphasize strengths rather than highlight gaps. Functional or combination formats can help.
Diverse experience: Create clear categories that show coherent career themes rather than random job hopping.
Characteristic 9: Authentic Professional Voice
Good resumes sound professional but not robotic. They communicate personality while maintaining appropriate tone.
Finding the Right Tone
Professional: Appropriate for the workplace and the positions you’re targeting.
Confident: Presenting accomplishments without arrogance or false modesty.
Clear: Easily understood without jargon overload or unnecessarily complex language.
Active: Using strong action verbs rather than passive constructions.
Action Verb Power
Strong action verbs energize your resume:
Leadership: Led, directed, managed, supervised, coordinated, mentored Achievement: Achieved, exceeded, delivered, accomplished, attained Creation: Developed, designed, created, established, initiated Improvement: Improved, enhanced, increased, streamlined, optimized Analysis: Analyzed, evaluated, assessed, researched, identified
Vary your verbs to avoid repetition while maintaining energy throughout.
Avoiding Common Voice Problems
Passive voice: “Results were achieved through process improvements” → “Achieved results by improving processes”
Weak verbs: “Was responsible for managing” → “Managed”
Over-qualification: “Successfully managed” → “Managed” (if you’re listing it, it was presumably successful)
Jargon overload: Technical terms have their place, but excessive jargon creates barriers.
Characteristic 10: Visual Professionalism
Beyond formatting mechanics, good resumes create an overall visual impression of professionalism and competence.
Visual Elements That Matter
Consistency: Everything should match—bullet styles, spacing, emphasis techniques, date formats.
Balance: The page should look balanced, not top-heavy, lopsided, or crammed.
Breathing room: Adequate margins and white space prevent the overwhelmed feeling dense resumes create.
File presentation: PDF format preserves formatting across different devices and systems.
Modern Design Considerations
While some industries (design, marketing, creative fields) may appreciate more visual creativity, most professional resumes should prioritize clean professionalism over graphic design.
If you want to showcase visual skills, consider creating a more designed resume for direct applications while maintaining an ATS-friendly version for online submissions.
For roles where visual presentation of work matters, consider complementing your resume with a professional portfolio. Platforms like 0portfolio.com help you create polished presentations of your work that go beyond what any resume can show.
Putting It All Together: The Good Resume Checklist
Before submitting any resume, verify these characteristics:
Content Checklist
- Tailored to the specific position
- Achievement-focused rather than duty-focused
- Quantified results where possible
- Relevant keywords incorporated naturally
- Compelling professional summary
- Appropriate length for your experience
Format Checklist
- Clean, professional design
- Consistent formatting throughout
- Logical information hierarchy
- Adequate white space
- ATS-compatible structure
Quality Checklist
- Zero spelling errors
- No grammatical mistakes
- Accurate contact information
- Consistent dates and details
- Professional file format (PDF)
Impact Checklist
- Would you want to interview this candidate?
- Is the value proposition clear within 10 seconds?
- Does it answer “Why should we hire this person?”
- Does it differentiate from generic candidates?
Common Obstacles to Good Resumes
Understanding why resumes fail helps you avoid common pitfalls.
The “Everything” Trap
Including everything you’ve ever done overwhelms readers and dilutes your strongest selling points. Good resumes edit ruthlessly, keeping only what serves the goal of getting interviews.
The Template Trap
Using templates isn’t inherently wrong, but following them blindly produces generic results. Templates should be starting points, not final products. Customize relentlessly.
The Mirror Trap
Describing what you did rather than what you achieved makes you interchangeable with everyone else who held similar roles. Focus on your unique contributions and results.
The Fancy Trap
Elaborate designs, unusual fonts, creative layouts, or unconventional formats often backfire. They confuse ATS systems and distract human readers from your actual qualifications.
The Length Trap
Neither “one page always” nor “as long as necessary” is absolute truth. The right length depends on your experience and what’s relevant to your target roles.
Continuous Improvement
Good resumes evolve. What works today may need updating as your career progresses, industries change, and hiring practices evolve.
When to Update
- After significant new achievements
- When targeting new role types
- When industry terminology shifts
- After receiving feedback from applications
- Periodically (at least annually) even when not job searching
Learning from Results
Track your application outcomes. If you’re getting interviews, your resume is working. If not, something needs to change. Adjust, test, and refine based on real-world feedback.
Conclusion
What makes a good resume? At its core, a good resume is one that achieves its purpose: getting you interviews for positions you want.
This requires clear formatting that’s easy to scan, tailored content that demonstrates fit, achievement-focused language that communicates value, appropriate length that includes everything relevant without overwhelming, flawless execution that reflects professional competence, and strategic optimization for both human readers and automated systems.
No single element makes a resume good. The combination of all these characteristics, working together, creates a document that stands out from hundreds of competing applications and motivates hiring managers to pick up the phone.
The good news: creating a good resume is learnable. With understanding of what works and commitment to quality execution, anyone can develop a resume that effectively represents their professional value.
Your resume is often your first opportunity to make an impression on potential employers. Make it count by building a document that truly represents the best of what you offer—clearly, professionally, and compellingly.